Turning Forward 

 Coaching and facilitation

a Process Work approach 

for leaders, practitioners, teams and grass roots communities

We specialise in social services, disability support and elder care, health and education, grass roots communities and organisations 


  • Become the organisation you want to be. 
  • Enable your participants to enjoy the life they want regardless of the intensity of their support needs.
  • Develop your staff to switch on to their own unique talents, your company's vision and the people, person by person.
  • Create communities you want to be in and can thrive in. 

We facilitate highly interactive experiences in real time on real issues that are affordable, human centred and impact focused. As an organisation, coaching helps to: 

  • Use power well.

  • Reduce and prevent burn-out and get your team connected to the company vision.

  • Stay focused on priorities of clients. 

  • Lessen destructive gossip and increase capability to interact about concerns before they escalate into conflict, factions and stand offs. Conflict costs time and money, and is exhausting! 

  • Create an engaged, motivated and joyous team!

  • Bring a positive ripple effect through the entire organisation and community.




  • Feel your innate powers, and use them to steer you boat through the currents 
  • Become more aware of polarised parts inside you and help them interact 
  • Learn to defend yourself against hurtful social, cultural critics and extract useful leaning from attacks from within and without. 
  • Discover your own creative solutions with an unexpected twist 

To learn to use your power well is important for anyone, and particularly for those reliant on care and support, whose daily lives are so dependent on others. Being centred when the ground under you wobbles is an inner power. Being detached when you are stuck in the mess and need a bigger perspective is an inner power. Those who use inner powers well, tend to use positional and structural power well too.Those reliant on care and support with less outer agency often have developed inner powers through sheer force of necessity, and have a lot to teach about being human and getting along together. We offer:

  • Individual/leadership coaching
  • Conflict coaching
  • DPI Power assessment – 360 developmental coaching tool for leaders
  • Coaching for CQL Personal Outcome Measures practitioners, teams and people reliant on services 
  •  Health, wellness and clinical coaching
  • On-the-spot leadership and crisis support


Whole-service coaching program 

Create momentum across the system through your supervisors, leaders, and those carrying areas of responsibility sending a ripple effect throughout. The coaching process focuses on getting to know personal strengths and talents, learning to spar with inner critics and limiting beliefs, guide and teach others to be effective in their role and learn to catch the moment - when to relax, when to be alert and precise, when to be forthright and when to have no idea! Learn to trust and use your inner signals to lead using your unique personal style in your professional life and in daily living.


Dynamic learning hubs 

Shine a joyous curiosity on the complication, learn to follow the person you serve into their world and discover together their solutions. Effective for:

supervision, cross-division meetings and case consultations, clinical supervision, conflict capability and facilitation skills, webinars on themes arising, team facilitation  


Open Forums  

Facilitated public multi-stakeholder events that enable people from polarised viewpoints to interact and experience what it is like on the other side of the fence. 



In-house, in-situ facilitation training and ongoing support for engagement facilitators, to become adept at facilitating interactions, tensions, conflicts, meetings from within your organisation.  We create on-the-spot trainings specific to your situation. Typically, our trainings are integrated, multi-stakeholder events so that all parties being talked about are present to interact with each other. For instance:

  • person-directed care and support: attitudes and practice
  • facilitation teams and groups 
  • leadership topics 
  • conflict capability 
  • Community asset networking and engagement 

In addition:

CQL Personal Outcome Measures Discovery and Assessment. A quality of life measure to assess personal priorities for  great life that is also a safe life.



We have a core team of Process Work trained coaches as well as support specialists. We are from diverse cultures, backgrounds, generations, and fields of experience: leadership, human services, healthcare and mental health, the arts, business development and finance, media, agriculture and horticulture, psychology, wellness in environmental design.

We have been active in the field of disability support, elder care, social services and education since the early 1980s. We know from the inside what it is like as front-line workers, and we have been in leadership roles during dynamic and turbulent times. We understand the pressures from an increasingly regulatory external environment and funding restrictions, and we understand the internal pressures within people for better lives. 

Process Work coaching begins wherever you are at: be it personal health and agency, team work, community stakeholder engagement and leadership development, we view these areas as one interactive system. An interaction at one level has a ripple effect throughout the organisation. In this sense, the functions of care, laundry, environmental services and management for example, are as important as direct care. The people you serve can more easily surf the ups and downs of life - because everyone supporting them is too. We are inspired by our teachers: nature, the founders of Process Work Amy and Arnold Mindell, the co-founders of the global Deep Democracy Institute Ellen and Max Schupbach,  people around the world we have worked with and learned from, and wisdom keepers ancient and contemporary. 



We work with you anywhere in the world  

online via skype, hangout, zoom, WhatsApp, phone, VSee etc. All you need is an internet or phone connection. 


We use fair-trade prices adjusted to local economies. 

We are at your virtual doorstep in an instant

We co-design with you, tailored to your situation.
We care for our working relationship.
We are on-call.  
We adjust based on your experience, as we go. 
To discuss your situation
and for a quote on a coaching package that fits your situation and pocket: 

contact here